Support Board
Date/Time: Sun, 02 Feb 2025 13:00:49 +0000
Enable position que tracking not working
View Count: 905
| [2019-09-10 06:05:28] |
| User558455 - Posts: 70 |
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I am unable to get the function to work. It was working fine, but not it does not. I have messed with setting in the " global settings" chart setting and checked the option. It does not track it anymore. Thank you |
| [2019-09-10 08:01:52] |
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Refer to the documentation here: Global Trade Settings Windows: Enable Estimated Position in Queue Tracking (Global Settings >> Chart Trade Settings >> General >> Position in Queue) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-10 15:19:17] |
| User558455 - Posts: 70 |
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I have made sure to check the option in the setting for chart setting under global setting. This does nothing. I can provide of screen shots of working orders. |
| [2019-09-11 15:07:24] |
| User558455 - Posts: 70 |
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any suggestions?
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| [2019-09-11 17:02:06] |
| John - SC Support - Posts: 37656 |
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There are two settings that you need to enable. They are both on the Global Settings >> Chart Trade Settings window. They are the following: - Estimated Position (Q) - Enable Estimated Position in Queue Tracking We updated the documentation for some changes on that page that was referencing older settings. You can see the updated documentation here: Global Trade Settings Windows: Estimated Position (Q) (Global Settings >> Chart Trade Settings >> Working Orders >> Working Orders - Display) Also, refer to the information here that gives a little more information about this feature: Global Trade Settings Windows: Enable Estimated Position in Queue Tracking (Global Settings >> Chart Trade Settings >> General >> Position in Queue) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-11 18:05:25] |
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We have verified that estimated position in queue is functioning correctly for working orders.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-11 18:09:07
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