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Date/Time: Sat, 18 May 2024 09:05:35 +0000



Triggered Limit Order - Error/Quirk

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[2019-09-06 13:18:55]
patrader - Posts: 92
This is a very specific error (or quirk) that occurs with the Triggered Limit Entry Order. In the trade window I have set "Trig Limit Offset (Ticks)" to be -1. Meaning if I place a Buy Triggered Limit (Auto-Set) order in the the ES at 2986.25 then SierraChart will correctly place a buy limit order at 2986.00 the instant that 2986.25 is hit.

The problem/error/quirk (whatever word one wishes to use) comes when trying to move the order to a different price before the trigger price is reached and, again, this problem/error/quirk is very specific. In the above example (where the offset value is -1 tick) the buy order (trigger price with -1 offset) can be adjusted upwards by any number of ticks and it can be adjusted downwards by 2 or more ticks. But it cannot be adjusted downwards by 1 tick. If you try to adjust it downwards by 1 tick, SierraChart won't allow it. The order will remain unchanged.

The same thing happens on the sell side. You cannot adjust the order upwards by a tick when the offset value is -1. But you can adjust it upwards by 2 or more ticks.

The end result requires the trader to move the order twice to get the desired outcome of adjusting it by one tick. Can this be fixed?
[2019-09-17 13:17:32]
Sierra Chart Engineering - Posts: 104368
We do have this marked to look into it. We have just not yet gotten to it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-01-29 08:47:50]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay with this. We understand the reason for this problem and we are implementing a solution now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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