Support Board
Date/Time: Sun, 02 Feb 2025 10:08:03 +0000
losing connection intermittently
View Count: 725
| [2019-09-05 16:15:30] |
| User283348 - Posts: 1 |
|
This problem started on Monday, where I am in a trade, and start losing connectivity intermittently. This has not been good and need help resolving this issue.
|
| [2019-09-05 17:21:50] |
| |
|
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-05 17:41:45] |
| |
|
Actually, first we want you to update to the latest prerelease which is version 1985 which we think will solve this problem. Follow the instructions here: Software Download: Fast Update Make sure you update to the "prerelease". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-05 17:41:53
|
To post a message in this thread, you need to log in with your Sierra Chart account: