Support Board
Date/Time: Sun, 02 Feb 2025 09:56:51 +0000
5th September 2019 - Data problem with Hong Kong Futures Exchange
View Count: 843
| [2019-09-05 05:14:38] |
| User180747 - Posts: 2 |
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Hi, Could I get an update of when the data feed will be reset/corrected as it currently is down? Do you have support/ message updates for these sorts of issues during the Asian timezone ? Data feed problems started around 9:30am HK time. Regards Andrew |
| [2019-09-05 05:38:46] |
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You are posting from an expired Sierra Chart account. For support you must log into the support board with Help >> Support Board and post here again. We are not going to provide support for an expired account. And then also tell us the symbol you are referring to. And then we will probably need more information after that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-09-05 09:04:52] |
| User266069 - Posts: 30 |
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it is not data feed. it is HKEX themselves. Market is closed at 14:00 and also no overnight market for the rest of the day. https://www.reuters.com/article/hkex-trading/update-1-hkex-suspends-trading-in-derivatives-market-idUSL3N25W1HA |
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