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Date/Time: Sat, 27 Apr 2024 14:50:49 +0000



Datafeed didn't go thru - AMP futures

View Count: 678

[2019-09-03 03:08:21]
User975598 - Posts: 2
here you go:

Reading Internal Order ID file. | 2019-09-02 19:38:14.404
Reading Trade Orders file. | 2019-09-02 19:38:14.534
Reading Trade Positions file. | 2019-09-02 19:38:14.535
Reading Account Balance file. | 2019-09-02 19:38:14.535
UDPListener (1408). Port 22904 | Listening on UDP port 22904. | 2019-09-02 19:38:14.562
Software version: 1983 32-bit | 2019-09-02 19:38:14.562
Usage end date: 2019-09-30 | 2019-09-02 19:38:14.562
Enabled for: Advanced Features 2. | 2019-09-02 19:38:14.562
Enabled for: Sierra Chart Historical Data Service. | 2019-09-02 19:38:14.562
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-09-02 19:38:14.562
Current selected Data/Trading service: CQG WebAPI | 2019-09-02 19:38:14.562
Custom symbol settings values: disabled | 2019-09-02 19:38:14.562
Chart Update Interval: 500 | 2019-09-02 19:38:14.562
Intraday Data Storage Time Unit: 0 | 2019-09-02 19:38:14.562
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-09-02 19:38:14.562
2019-09-02 19:38:14 Local computer time | 2019-09-02 19:38:14.562
2019-09-03 02:38:14 Local computer time in UTC | 2019-09-02 19:38:14.562
2019-09-02 19:38:14 Local computer time in SC Time Zone | 2019-09-02 19:38:14.562
2019-09-03 02:38:10 Server time in UTC | 2019-09-02 19:38:14.562
Local computer UTC time and Server UTC time difference: 4 seconds. | 2019-09-02 19:38:14.562
Program path: C:\SierraChart\ | 2019-09-02 19:38:14.562
Data Files path: C:\SierraChart\Data\ | 2019-09-02 19:38:14.563
OS Version Number: 10.0 | 2019-09-02 19:38:14.563
Locale Setting: C | 2019-09-02 19:38:14.563
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-09-02 19:38:14.563

(Message log removed)
Date Time Of Last Edit: 2019-09-03 03:29:40
[2019-09-03 03:30:19]
Sierra Chart Engineering - Posts: 104368
We see you are using the Sierra Chart Exchange Data Feed but your current Sierra Chart instance you posted a log for is not aware of that based on the log. Restart Sierra Chart and use Force Login:
Sierra Chart - Software Login Instructions: Forced Login
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-03 03:30:49
[2019-09-03 03:45:58]
User975598 - Posts: 2
Force Login doesn't work.

Reading Internal Order ID file. | 2019-09-02 20:43:38.093
Reading Trade Orders file. | 2019-09-02 20:43:38.227
Reading Trade Positions file. | 2019-09-02 20:43:38.227
Reading Account Balance file. | 2019-09-02 20:43:38.228
UDPListener (1432). Port 22904 | Listening on UDP port 22904. | 2019-09-02 20:43:38.255
Software version: 1983 32-bit | 2019-09-02 20:43:38.256
Usage end date: 2019-09-30 | 2019-09-02 20:43:38.256
Enabled for: Advanced Features 2. | 2019-09-02 20:43:38.256
Enabled for: Sierra Chart Historical Data Service. | 2019-09-02 20:43:38.256
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-09-02 20:43:38.256
Current selected Data/Trading service: CQG WebAPI | 2019-09-02 20:43:38.256
Custom symbol settings values: disabled | 2019-09-02 20:43:38.256
Chart Update Interval: 500 | 2019-09-02 20:43:38.256
Intraday Data Storage Time Unit: 0 | 2019-09-02 20:43:38.256
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-09-02 20:43:38.256
2019-09-02 20:43:38 Local computer time | 2019-09-02 20:43:38.256
2019-09-03 03:43:38 Local computer time in UTC | 2019-09-02 20:43:38.256
2019-09-02 20:43:38 Local computer time in SC Time Zone | 2019-09-02 20:43:38.256
2019-09-03 03:43:34 Server time in UTC | 2019-09-02 20:43:38.256
Local computer UTC time and Server UTC time difference: 3 seconds. | 2019-09-02 20:43:38.256
Program path: C:\SierraChart\ | 2019-09-02 20:43:38.256
Data Files path: C:\SierraChart\Data\ | 2019-09-02 20:43:38.256
OS Version Number: 10.0 | 2019-09-02 20:43:38.256
Locale Setting: C | 2019-09-02 20:43:38.256
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-09-02 20:43:38.256
Date Time Of Last Edit: 2019-09-03 04:05:01
[2019-09-03 04:03:51]
Sierra Chart Engineering - Posts: 104368
This message log is not from an instance of Sierra Chart logged in with the account that you have logged into this Support Board with.

You need to log into Sierra Chart with the account that you have posted the above message with:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

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