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Date/Time: Sun, 28 Apr 2024 13:20:08 +0000



Aplication problem

View Count: 496

[2019-09-02 07:39:04]
advouk7 - Posts: 3
Hello, i have a problem with the application. I have already login with my user name and password in the trial version, but i can't connect to the app. I have already contact with the IT helpdesk and the security department and they mention me that is not our problem. Currently I am waiting for your response. Thanks in advance.
[2019-09-02 10:47:18]
Sierra Chart Engineering - Posts: 104368
What Data or Trading service are you using or do you wish to use? See this page for the list:
https://www.sierrachart.com/index.php?page=doc/Contents.php#SupportedDataAndTradingServices

Or, if you heard about Sierra Chart from a trading/broker service and want to use their service with Sierra Chart, tell us which one you were referred from.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-09-02 12:23:35]
advouk7 - Posts: 3
I currently use Bloomberg. I just need Sierra for advanced charting (footprint deltas, market profile, orderflow, etc)
[2019-09-02 12:29:27]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-09-02 13:02:11]
advouk7 - Posts: 3
Mainly FX (G7 pairs), Bunds/Treasuries, SPX/DAX, VIX, CL1

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