Support Board
Date/Time: Wed, 05 Feb 2025 03:58:00 +0000
Data feed
View Count: 1245
| [2019-08-31 16:06:12] |
| Dennis B. - Posts: 286 |
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Have you any comments from your subscribers, good or bad... that are using the Rithmic Trading data feed for the SC charting platform ? Is it reliable/fast ?
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| [2019-09-02 05:23:20] |
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Sometimes we hear about data lagging problems with Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-03 01:45:41
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| [2019-09-02 19:06:00] |
| Dennis B. - Posts: 286 |
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Gave it a shot, didn't work and froze up SC. Ok, now.
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| [2019-09-03 01:46:43] |
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Froze up SC? That does not make sense. If you have any performance issues, refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-03 01:46:50
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| [2020-01-14 09:06:56] |
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For historical data, refer to this page: Sierra Chart Historical Data Service We do not understand the second question. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-27 01:03:42] |
| opci - Posts: 90 |
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can i have an older version of less than 2000 sierra read data graph may not be live ,, is that ever possible.?.I used cqg ,, thanks, broker i am currently off live data
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| [2020-02-27 18:53:27] |
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No you cannot use an older version of Sierra Chart . You need to be running a current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-28 14:58:00] |
| opci - Posts: 90 |
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ok,which would be the last version sc. where my custom dll study 32 would work .. i will run cqg today through a broker and do i need to do something else .. i used free trial cqg last month and tried denali but it seems i was not successful ,thank you
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| [2020-02-28 17:30:22] |
| opci - Posts: 90 |
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- Notice: The Denali Exchange Data Feed and any activated exchanges are set to renew at 2020-03-01 UTC. I turned it off I hope, why can't I connect to the broker data? CQG, thanks |
| [2020-02-28 18:31:11] |
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The latest versions of Sierra Chart, currently 2058 still support the 32-bit version. We have not made any changes with this even though the technical notice says that support has come to an end. If you are having a problem connecting to CQG we need to see the message log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog The Denali data feed is set to not renew on your account. It has been canceled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-28 18:31:30
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