Support Board
Date/Time: Sun, 24 Nov 2024 22:40:56 +0000
MtGox BTCAUD: DOM, Market Depth, Time and Sales not showing any data
View Count: 1462
| [2013-12-10 12:26:34] |
| Ed C - Posts: 2 |
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As described in the title the following are not showing any data for BTCAUD: - Market Depth window - Time and Sales window - Trading DOM For comparison, the BTCUSD seems to be working fine. See image attached. Top half of screenshot are all BTCUSD windows. Bottom half of screenshot are all BTCAUD windows. |
 20131210 - Sierra Chart BTCAUD troubleshooting.jpg / V - Attached On 2013-12-10 12:24:42 UTC - Size: 683.28 KB - 860 views |
| [2013-12-10 12:31:29] |
| Ed C - Posts: 2 |
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An additional test I've done for BTCAUD was to place an order on the DOM. However the Market Depth window remained blank. |
| [2013-12-11 03:48:13] |
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We can solve this, but it may be a couple of days before we can get to it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-16 20:27:00] |
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The Sierra Chart server is now streaming data continuously for all of the MTGox symbols. We have also added market depth for BTCAUD. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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