Support Board
Date/Time: Sun, 02 Feb 2025 09:56:29 +0000
Transact user
View Count: 763
[2019-08-30 08:11:49] |
User493842 - Posts: 22 |
Hi SC support!, Next week I will be starting to pay for my charting after you have generously let me have a trial to set up and test my Transact connection. I have seen a thread on the support board, whereby as a Transact user, I get a 30% discount month to month. Please would you activate that on my account? Thanks a lot (as always) :) Kind regards, Chrissi |
[2019-08-30 18:34:41] |
Sierra Chart Engineering - Posts: 104368 |
We will start a support ticket with you about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-09-02 00:11:42] |
User493842 - Posts: 22 |
Hi, Thanks for starting support ticket. I have filled out the required forms, what happens next? I logged in to pay but it still says $36.
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[2019-09-02 12:44:29] |
Sierra Chart Engineering - Posts: 104368 |
We apologize. We did not yet start that ticket. It is here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1567428225268#ViewTicket Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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