Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 19 May 2024 15:32:37 +0000
Data feed
View Count: 510
| [2019-08-26 17:01:00] |
| User626407 - Posts: 1 |
|
I paid for the Sierra Chart Real-Time and Historical Exchange Data Feed by the end of August. Unfortunately, I do not know why data is not collected. Can you help me? Thank you. Jiri Balada |
| [2019-08-26 17:36:54] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: