Support Board
Date/Time: Mon, 03 Feb 2025 00:05:17 +0000
Cant Login
View Count: 870
[2019-08-23 23:30:28] |
User642945 - Posts: 9 |
Hey i cant seem to log in and I use the OEC data feed from Gain
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[2019-08-24 01:50:22] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ServerAvailability Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-15 18:00:40] |
User482520 - Posts: 1 |
I have Sierra Chart by AMP. It does not allow me to use two data fee (AMP and OEC). How can I add the OEC data feed? Do I need to download a separate Sierra Chart for the OEC data feed? How can I download the second Sierra Chart that won't conflict with Sierra Chart by AMP?
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[2019-10-15 21:54:55] |
Sierra Chart Engineering - Posts: 104368 |
You need a direct account: Direct Sierra Chart Account And then you just need to install another instance of Sierra Chart on your computer following the instructions here: Using Multiple Data and Trading Services at the Same Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-10-15 23:35:32] |
User353062 - Posts: 32 |
OK, I have set up a direct account. It is possible to log out and log in for my direct account without installing the second instance of Sierra chart? Only switching between my AMP account and Direct Account on the same Sierra Chart. Is this possible?
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[2019-10-16 21:38:24] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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