Support Board
Date/Time: Sun, 02 Feb 2025 03:54:40 +0000
Ask Size/Volume Bars Missing
View Count: 663
| [2019-08-23 15:57:17] |
| User476926 - Posts: 59 |
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Gold GC Futures with Sierra Data Feed - Ask Size/Volume Bars suddenly not visible (have been fine for ages). Cannot find way to fix? Did not make any changes, fonts and graphics checked and Trade DOM settings. Data is there, can see in other columns. http://www.sierrachart.com/image.php?Image=1566575626444.png Any ideas? |
| [2019-08-23 16:39:59] |
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This issue should now be resolved for you. You could have also have reconnected to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers We had an issue with the top of the book for that symbol on one of the servers. We know what the underlying issue is which caused it and it will be resolved over the weekend. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-23 16:40:20
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| [2019-08-23 18:34:14] |
| User476926 - Posts: 59 |
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Resolved, thanks.
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