Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 05:48:54 +0000



I still unable to receive the real time data

View Count: 496

[2019-08-21 16:13:28]
User852571 - Posts: 1
Dear Sir,

I renewed the service today and find that i still cannot receive the real time data, what should i do?

Thanks
[2019-08-21 16:13:36]
Sierra Chart - Max - Posts: 5592
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support
[2019-08-21 18:04:17]
Sierra Chart Engineering - Posts: 104368
We want you to restart Sierra Chart. You have activated the Hong Kong futures exchange. Are you having any problems receiving real-time data for Hong Kong futures contract symbols?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-21 18:04:22

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account