Support Board
Date/Time: Sun, 02 Feb 2025 03:58:58 +0000
D6U19 Cad future price not displaying properly on chart
View Count: 538
| [2019-08-21 12:36:15] |
| rshimmin - Posts: 42 |
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Hi, D6U19 is displaying price on right axis as 0.00008 All other currency futures charts appear to be displaying correctly. Thanks |
| [2019-08-21 15:39:27] |
| John - SC Support - Posts: 37656 |
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It looks like there was a change made to the Symbol settings for that symbol that is setting the Real Time Price Multiplier incorrectly. Go to Chart >> Chart Settings >> Advanced Settings 2 and set the Real-Time Price Multiplier to 1. Refer to the following documentation for this setting: Chart Settings: Real-Time Price Multiplier (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) We will get the symbol settings resolved shortly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-21 15:46:46
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| [2019-08-21 16:54:42] |
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This is fixed. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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