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Date/Time: Fri, 29 Mar 2024 15:40:39 +0000



D6U19 Cad future price not displaying properly on chart

View Count: 469

[2019-08-21 12:36:15]
rshimmin - Posts: 39
Hi,

D6U19 is displaying price on right axis as 0.00008

All other currency futures charts appear to be displaying correctly.

Thanks
[2019-08-21 15:39:27]
John - SC Support - Posts: 30459
It looks like there was a change made to the Symbol settings for that symbol that is setting the Real Time Price Multiplier incorrectly. Go to Chart >> Chart Settings >> Advanced Settings 2 and set the Real-Time Price Multiplier to 1.

Refer to the following documentation for this setting:
Chart Settings: Real-Time Price Multiplier (Chart >> Chart Settings >> Symbol >> Symbol Settings menu)

We will get the symbol settings resolved shortly.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-21 15:46:46
[2019-08-21 16:54:42]
Sierra Chart Engineering - Posts: 104368
This is fixed.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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