Support Board
Date/Time: Sun, 02 Feb 2025 04:00:53 +0000
Only showing one bar
View Count: 699
| [2019-08-20 21:19:55] |
| user10000 - Posts: 46 |
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I just got a new account thru amp futures and the bars are not appearing besides the current one http://www.sierrachart.com/image.php?Image=1566335791965.png |
| [2019-08-20 21:38:50] |
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Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. If there still is a problem with missing data let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-20 21:39:12
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| [2019-08-20 21:57:52] |
| cmet - Posts: 598 |
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Seeing this too with AMP/CQG Re-downloaded all data for #ES_F, didn't fix it. Definitely some bad data somewhere. Update: Looks like this is a problem with after hours data from about 4:40 EST. Prices since the 6pm Globex open seem to be printing normal. Date Time Of Last Edit: 2019-08-20 22:04:09
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| [2019-08-20 23:48:59] |
| User025822 - Posts: 35 |
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I have the same problem. I am with AMP/CQG Deleting and redownloading data does not fix the problem |
| [2019-08-21 02:43:36] |
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Post #3 and #4 are about a completely different issue. To re-download the data in the chart to correct the data error during the 17:00 US Eastern time hour: Right-click on the chart before the data error and select Delete and Download Data. You just need to do this once per symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-21 02:43:54
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