Support Board
Date/Time: Sat, 08 Mar 2025 11:30:46 +0000
Historical data not updating
View Count: 925
[2019-08-17 11:13:42] |
jimskin - Posts: 127 |
Hi, I'm using the non real-time historical data for US stocks which I understand is updated every 15-20 minutes with new data. The charts I have open are not being updated and I have to keep clicking 'Edit > Download Data For All Historical Charts' to get the charts to update. Is there an issue with my install or maybe an option I need to enable to get the charts to update every 15-20 minutes? |
[2019-08-17 11:58:21] |
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Historical Daily Charts do not automatically update unless there is a real-time data feed for the symbol. They will update only once a day.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-17 11:58:35
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[2019-08-17 13:07:29] |
jimskin - Posts: 127 |
Ok, I see. So to get more than one update per day I would need to subscribe to the Exchange Data Feed (1st connection 35.00 USD/month) and pay the exchange fee (U.S. Equities (NYSE, NASDAQ, AMEX, BATS) - 10.50 USD / month)?
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[2019-08-17 22:16:49] |
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Yes this is correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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