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Date/Time: Fri, 19 Apr 2024 06:47:03 +0000



Historical data not updating

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[2019-08-17 11:13:42]
jimskin - Posts: 127
Hi,

I'm using the non real-time historical data for US stocks which I understand is updated every 15-20 minutes with new data. The charts I have open are not being updated and I have to keep clicking 'Edit > Download Data For All Historical Charts' to get the charts to update. Is there an issue with my install or maybe an option I need to enable to get the charts to update every 15-20 minutes?
[2019-08-17 11:58:21]
Sierra Chart Engineering - Posts: 104368
Historical Daily Charts do not automatically update unless there is a real-time data feed for the symbol. They will update only once a day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2019-08-17 11:58:35
[2019-08-17 13:07:29]
jimskin - Posts: 127
Ok, I see. So to get more than one update per day I would need to subscribe to the Exchange Data Feed (1st connection 35.00 USD/month) and pay the exchange fee (U.S. Equities (NYSE, NASDAQ, AMEX, BATS) - 10.50 USD / month)?
[2019-08-17 22:16:49]
Sierra Chart Engineering - Posts: 104368
Yes this is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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