Support Board
Date/Time: Sun, 02 Feb 2025 03:58:00 +0000
Data Feed
View Count: 813
[2019-08-16 18:32:32] |
BigPapi - Posts: 9 |
I am looking to add data for the ES only. What are my options? Thanks |
[2019-08-16 18:34:49] |
Sierra Chart Engineering - Posts: 104368 |
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-08-16 18:36:23] |
BigPapi - Posts: 9 |
Unfortunately.... TD
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[2019-08-16 18:52:11] |
BigPapi - Posts: 9 |
Anyone there?
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[2019-08-16 19:09:33] |
BigPapi - Posts: 9 |
Hoping to get this setup before Monday, but its not looking good.
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[2019-08-16 19:34:39] |
BigPapi - Posts: 9 |
Been over an hour since I asked my question.
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[2019-08-16 19:56:20] |
Sierra Chart Engineering - Posts: 104368 |
In this case you will need to use the Denali Exchange Data Feed and you can take advantage of the nonprofessional CME fees. Refer to the instructions on this page: Denali Exchange Data Feed Also, there is all of this weekend to get set up. So there is plenty of time. We are available on the weekend as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-16 19:57:07
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[2019-08-19 14:52:57] |
BigPapi - Posts: 9 |
I believe that I have added the right services, not certain. Again, I am looking to get ES, would like to be able to trade through Sierra to my account with TD. If that doesn't work, I would like to at least have real time ES on my charts. Seriously need help here. Thanks |
[2019-08-19 15:18:58] |
SC Support - Posts: 1919 |
Papi we were here all weekend waiting to help set you up, where were you? I can give you a call now if that would help.
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[2019-08-19 15:23:28] |
BigPapi - Posts: 9 |
A phone call would help me greatly. I need help. Thanks. 651-247-7822 |
[2019-08-19 15:47:09] |
SC Support - Posts: 1919 |
Hi there, refer to: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* You can begin at step 5. |
[2019-08-19 16:39:49] |
SC Support - Posts: 1919 |
Hi there, were you able to get through those steps? Is the datafeed flowing for you?
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[2019-08-19 16:43:51] |
BigPapi - Posts: 9 |
I am able to see data from new chartbooks, but I am having trouble with a saved chartbook that I have. It wont load!
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[2019-08-19 16:56:10] |
SC Support - Posts: 1919 |
Follow these instruction here, we think this may solve your issue. Edit Menu: Edit >> Translate Symbols To Current Service |
[2019-08-19 17:43:20] |
BigPapi - Posts: 9 |
http://www.sierrachart.com/image.php?Image=1566236540200.png I did everything on the link you sent and I still get nothing. |
[2019-08-19 17:46:50] |
Sierra Chart - Max - Posts: 5780 |
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
[2019-08-19 20:16:10] |
Sierra Chart Engineering - Posts: 104368 |
Make sure you also connect to your TD Ameritrade account once a month as explained here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-19 20:16:17
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