Support Board
Date/Time: Sun, 02 Feb 2025 02:00:58 +0000
Depthbars lagging data 1 bar @1975
View Count: 1349
| [2019-08-16 11:07:14] |
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Unless you are using a Sierra Chart provided data feed, we cannot get involved in the analysis of this because there are going to be problems with the CQG data feed regarding market depth time stamping. And also that screen images does not even show you are using the Bid and Ask Depth Bars study. We do not know what you are using. And you cannot compare to the market depth totals with the time and sales data. There will be variation between the two. You need to use this data feed: Denali Exchange Data Feed Our policy at this point in time is we do not provide technical support for CQG market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-16 11:21:47
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| [2019-08-16 12:30:12] |
| User132748 - Posts: 159 |
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there are going to be problems with the CQG data feed regarding market depth time stamping
Thank you for the hint with data time stamping! The problem was with my system clock not CQG. After full sync with time server all got to normal and depthbars are live again. Thanks! |
| [2019-08-16 20:45:29] |
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That is what we thought but that is the inherent problem. But the thing is the system clock is not always used in some cases. CQG time stamping is a mess. They do not provide a consistent accurate timestamp with every update.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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