Support Board
Date/Time: Sun, 02 Feb 2025 00:42:57 +0000
Teade appears still open
View Count: 661
| [2019-08-16 04:43:41] |
| User714854 - Posts: 3 |
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Hi, I had an internet connection interuption, while I had an open position. While I had no internet connection, the position hit the stoploss and was closed on the server side. On SC platform it appears, that the position is still open. The PNL is still going up and down. How can I fix this?
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| [2019-08-16 05:04:00] |
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Update Sierra Chart to the current version: Software Download: Fast Update And refer to: Help With Daily Profit/Loss Value Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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