Support Board
Date/Time: Sun, 02 Feb 2025 00:35:40 +0000
Order mismatching between SC and LMAX
View Count: 576
| [2019-08-15 16:52:03] |
| User463572 - Posts: 4 |
|
This happened today caused by an unstable internet connection at the time order was filled: 1. Set Sell Limit Order on SC 2. Limit order filled only locally on SC 3. Limit order did not reach/ did not fill at LMAX 4. Close short position on SC 5. Long position now open on LMAX 6. Close long position on LMAX 7. Short position now open on SC 8. Steps 4-7 can be repeated in an endless loop. How can this be resolved please? |
| [2019-08-15 19:00:58] |
| |
|
First reconnect: File Menu: Procedure to Reconnect to the Data and Trade Servers Then refer to here: LMAX Trading Service: How Current Trade Positions Are Determined (How Current Trade Positions Are Determined) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: