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Direct MessagesDate/Time: Sat, 27 Apr 2024 04:15:41 +0000
[Re] Black Screen when I try to load TPO Profile
View Count: 649
| [2019-08-14 17:13:32] |
| User774836 - Posts: 2 |
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Hi, I am having trouble trying to implement TPO Profile... I loaded a chartbook provided by Support in a previous forum post, but I still have the same problem. I have reposted within SierraCharts under instruction. |
| [2019-08-14 17:40:59] |
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What is the symbol of the chart? You will see that in Chart >> Chart Settings >> Symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-14 17:42:44] |
| User774836 - Posts: 2 |
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The symbol is F.US.EPU19
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| [2019-08-14 18:09:35] |
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Ok we see what the problem is. Your Sierra Chart account is set for service package 3 which does not include TPO Profile charts. You need to contact your broker and have them change your account to the Advanced service package 5.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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