Support Board
Date/Time: Sun, 02 Feb 2025 00:51:36 +0000
Stop sold without hitting my stop.
View Count: 850
[2019-08-13 19:00:43] |
User339484 - Posts: 71 |
See all info in picture and video of it happening live. I had two buys with the same stop location and one of them randomly sold. https://streamable.com/c8tix |
[2019-08-13 22:16:50] |
Sierra Chart Engineering - Posts: 104368 |
Live trading "issues" like this need to be taken to your broker and to the exchange. Also, there is no such thing, as a live order that should not have triggered in the case of exchange level trading. Or at least we have never known of a genuine case like this. The more likely issue is the market data feed not revealing the current and full trading activity. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-13 22:17:43
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