Support Board
Date/Time: Sat, 01 Feb 2025 22:42:10 +0000
Missing data in charts.
View Count: 630
| [2019-08-12 16:42:36] |
| JEM.TRADES - Posts: 16 |
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Hello support, I'm having the following issue, I have one of my charts with the following session times: (All times are Central US Time) Start time: 8:30 End time: 15:15 Evening start: 17:00 Evening end time: 8:29:59 Use evening session is checked. I go to a 1 min chart and using the crosshair I see that there's information missing. The last bar for the session closes at 15:15 and the bar right after that jumps to 18:00. This means I'm missing information from 17:00 to 17:59:59. On a different chart, I have the following session times: Start time: 00:00. End time: 23:59:59. Not using evening session. Using a 1 min chart it jumps from 16:59 to 18:00. The symbols I used for testing are: RTY and CL. Any help will be highly appreciated. Thanks! |
| [2019-08-12 16:49:10] |
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It sounds as though the charts are using US Eastern time instead of central time. To change that, refer to: Time Zone Setting Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-12 16:49:33
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