Support Board
Date/Time: Sat, 01 Feb 2025 22:58:24 +0000
Volume Issues
View Count: 618
| [2019-08-11 00:58:05] |
| User259545 - Posts: 24 |
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For some reason my volume on all my charts has fallen off significantly after 7-25-09 even though the real daily volume has increased notably. I have also notice my time and sales windows are not showing the typical volume that I should be seeing based on the huge volume day we have been having. I am including a couple of charts that illustrate the issue. I am running the current version of SC. Anything you can do to resolve this issue would be greatly appreciated. Best Regards, Brett Walker |
 Image 1.gif / V - Attached On 2019-08-11 00:56:30 UTC - Size: 97.58 KB - 296 views |
| [2019-08-11 04:43:49] |
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Follow the instructions here to re-download the data with lower volume: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Also, make sure Sierra Chart is up-to-date because with the new websocket connection, there are some versions, where not all of the data from Transact was getting processed. Refer to: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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