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Date/Time: Fri, 19 Apr 2024 13:50:05 +0000



[Locked] - Replay mode stops working if you press pause and then play again

View Count: 2397

[2019-08-26 08:20:56]
Acro - Posts: 436
I have this issue whenever I choose accurate trading back system test and all charts in chartbook and start at specific time.
It does not matter what speed I choose
[2019-09-07 16:20:39]
User92573 - Posts: 475
Sorry for the delay. Slow. 240 - 480X. Also on pause some charts go blank when restarted and go back to the beginning of the data file while the paused charts at the correct date sit there waiting for those that went back to the beginning to catch up. All replay related.
[2019-09-09 06:08:11]
Sierra Chart Engineering - Posts: 104368
In regards to post #26, something like this sounds like the replay is being started at a date-time earlier than the chart is loading at. Check the Days to Load setting for the chart to make sure it is high enough to correspond with the Date and Time you are starting the replay at:
https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DaysToLoad
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-09 06:08:51
[2019-10-21 13:40:16]
jmt816 - Posts: 45
I have been experiencing similar issue re: pausing replay then pressing play again intermittently does not work, and requires restarting Sierra.

I am using v1997
[2019-10-21 14:18:56]
Sierra Chart Engineering - Posts: 104368
Post #28 definitively cannot be true at all. The idea that you have to restart to resume a replay is definitively untrue. We would have to look at this with you during a remote assistance session. We could do this after the close sometime this week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-21 14:19:43
[2019-10-21 15:04:32]
jmt816 - Posts: 45
I am not able to replicate it consistently, since it is an intermittent issue. I have not yet been able to determine the steps to reproduce consistently, so would be hard to show you (other than sitting thru lots of time for it to occur).

I see from your reply to my post on another thread (Replay Processing Step | Post: 195179) to check on the latest pre-release build.

Will try that out and advise back here if that has fixed it or not.
Thanks for the offer of remote session, will advise if that is necessary.
[2019-10-21 16:31:21]
User884307 - Posts: 173
Post #28 ... I started this thread, I'm now on v1997... Something happened after v1959 because it worked fine before that.... Standard replay is OK (you can pause, start, pause etc) with no problems.
If accurate trading sys BT... OR.. Calc every tick is selected... Works perfectly until you hit pause, when you hit play again it updates what feels like every minute as opposed to every second (as originally selected).
Just saying... I use other S/W for this now as there's definitely a problem (after 1959) but nobody wants to admit it, seems everyone that reports it is the one being mistaken? 🤔🤔😬😬😬
[2019-10-21 21:14:46]
Sierra Chart Engineering - Posts: 104368
. Works perfectly until you hit pause, when you hit play again it updates what feels like every minute as opposed to every second (as originally selected).
We think we know the reason for this and it is resolved in the latest release. It would be if you are replaying multiple charts using Accurate Trading System Back Test Mode.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-21 21:15:35
[2019-10-21 22:58:47]
User884307 - Posts: 173
Will give it a go, thanks! 🤞🤞🤞🤞
[2019-10-22 12:05:15]
jmt816 - Posts: 45
We think we know the reason for this and it is resolved in the latest release. It would be if you are replaying multiple charts using Accurate Trading System Back Test Mode.
that is exactly what i am doing.
When i try to update to "the latest release" the installer says i already have it (v1997). I see release notes for later version, though. Is the version that fixes this issue released yet, or still in pre-release?
Thanks
[2019-10-22 12:19:30]
Sierra Chart Engineering - Posts: 104368
You need to use Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-10-22 12:20:37]
User884307 - Posts: 173
#34 pre release... I always use pre release gives you the heads up for any potential incoming calamities! 🤦‍♂️🤦‍♂️😂😂😂😂
[2019-10-22 12:23:46]
User884307 - Posts: 173
Omg! After exactly 2 months since I created this thread, all is working again in v2002!

43 updates later 😂😂😂😂

👍👍👍👍👍👍👍
[2019-10-22 13:16:23]
Sierra Chart Engineering - Posts: 104368
Regarding post #37, we really must have misunderstood the problem. Actually it was not until someone told us precisely what specifically they noticed is wrong, did we recognize it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-10-22 13:42:31]
User884307 - Posts: 173
Does post #1 not do this?

Anyhow thanks for getting it sorted and thankful of others having same problem otherwise we may never have got to the bottom of it!
[2019-10-22 21:47:12]
bradh - Posts: 853
Does post #1 not do this?

Quote from post #1:

Replay mode stops working if (after it starts replaying) you press pause and then play again.

At first, it appeared it wasn't working.

Actually it was working if you waited 60 seconds. The Step Processing Time was getting reset to 60 instead of 1 where I always have it. Too bad we cannot change that default.

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