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Date/Time: Sat, 01 Feb 2025 21:57:16 +0000



Erroneous Position data in AT Charts

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[2019-08-06 12:18:43]
User593618 - Posts: 1
http://www.sierrachart.com/image.php?Image=1565093752685.png

This image shows I am long 5 UB and Short 5 ZB but I am actually FLAT.
How do we clear this?
Transact support had me try everything they could think of but nothing worked.

Please advise
Thanks
Dan
[2019-08-06 17:14:25]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
Trading Information Windows: Incorrectly Reported Trade Position Quantity (Incorrectly Reported Trade Position Quantity)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-06 17:14:42

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