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Date/Time: Fri, 26 Apr 2024 01:04:12 +0000



Trading Evaluator - FX Indices?

View Count: 741

[2019-08-05 14:09:09]
Cavalry3162 - Posts: 523
Hello SC,

i seem unable to find the USDX or JPY-X fx indices in the trading simulator feed...

can they be added?

thank you,
Andreas
[2019-08-05 19:58:08]
Cavalry3162 - Posts: 523
anything?
[2019-08-05 20:58:03]
Sierra Chart Engineering - Posts: 104368
We apologize. We thought we sent through the response. These have been added now.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-06 14:08:56]
Cavalry3162 - Posts: 523
awesome, thank you..

sorry to bother you again but could you also add the premiums? i totally missed it when i was writing this topic..

thank you.
[2019-08-06 17:52:19]
Sierra Chart Engineering - Posts: 104368
Yes we will do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-15 18:20:36]
Cavalry3162 - Posts: 523
thanks guys, appreciate the quick response here!

could you also please add the micro eminis? (MES, MNQ, MYM?

Andreas
[2019-08-16 04:45:25]
Sierra Chart Engineering - Posts: 104368
Yes, these will be added.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-16 13:17:55]
Cavalry3162 - Posts: 523
thx a lot, i have found them in the list today..

however, i cant trade 'em..(?)

Futures Trading Evaluator order update (Order reject). Info: Symbol is unknown for trading. Internal Order ID: 9987. Service Order ID: (none). Symbol: MESU19. Account: 313028 | 2019-08-16 09:15:31.612

do you need to wire 'em on your side or is there anything i might do wrong?


thanks,
Andreas
[2019-08-16 20:39:31]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

This is now resolved. The server had to be updated with the new symbol settings as well which happens automatically at 17:30 US Eastern time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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