Support Board
Date/Time: Sat, 08 Mar 2025 11:23:35 +0000
Trading Evaluator - FX Indices?
View Count: 818
| [2019-08-05 14:09:09] |
| Cavalry3162 - Posts: 523 |
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Hello SC, i seem unable to find the USDX or JPY-X fx indices in the trading simulator feed... can they be added? thank you, Andreas |
| [2019-08-05 19:58:08] |
| Cavalry3162 - Posts: 523 |
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anything?
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| [2019-08-05 20:58:03] |
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We apologize. We thought we sent through the response. These have been added now. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-06 14:08:56] |
| Cavalry3162 - Posts: 523 |
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awesome, thank you.. sorry to bother you again but could you also add the premiums? i totally missed it when i was writing this topic.. thank you. |
| [2019-08-06 17:52:19] |
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Yes we will do that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-15 18:20:36] |
| Cavalry3162 - Posts: 523 |
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thanks guys, appreciate the quick response here! could you also please add the micro eminis? (MES, MNQ, MYM? Andreas |
| [2019-08-16 04:45:25] |
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Yes, these will be added.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-16 13:17:55] |
| Cavalry3162 - Posts: 523 |
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thx a lot, i have found them in the list today.. however, i cant trade 'em..(?) Futures Trading Evaluator order update (Order reject). Info: Symbol is unknown for trading. Internal Order ID: 9987. Service Order ID: (none). Symbol: MESU19. Account: 313028 | 2019-08-16 09:15:31.612
do you need to wire 'em on your side or is there anything i might do wrong? thanks, Andreas |
| [2019-08-16 20:39:31] |
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We apologize for the delay. This is now resolved. The server had to be updated with the new symbol settings as well which happens automatically at 17:30 US Eastern time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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