Support Board
Date/Time: Sun, 24 Nov 2024 20:32:09 +0000
SC Data Feed - M6E won't use SC Data feed/backfill
View Count: 1265
[2013-12-05 20:29:54] |
drw112 - Posts: 24 |
I had been using M6E fine with the SC data feed and then today I noticed after a disconnect/connect that the [M] was missing. I can't get it to reconnect to SC instead it uses OEC for backfill and live ticks. Edit: I should mention all other symbols connect to SC Data feed fine. Edit2: I figured it out. Redownloaded the symbol settings from the server and disconnect/reconnect Date Time Of Last Edit: 2013-12-05 20:34:17
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[2013-12-05 21:09:35] |
Sierra Chart Engineering - Posts: 104368 |
This kind of problem should not be occurring with version 1058 or higher. If that is the version you are running, we need to look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-12-06 02:17:37] |
drw112 - Posts: 24 |
I wasn't when this was happening and upgraded as a troubleshooting step. I think we can consider it closed for now.
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[2013-12-06 02:30:34] |
Sierra Chart Engineering - Posts: 104368 |
OK, for sure the problem is resolved in 1059.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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