Login Page - Create Account

Support Board


Date/Time: Sat, 01 Feb 2025 22:02:10 +0000



micros

View Count: 940

[2019-08-01 23:02:22]
User479983 - Posts: 3
Hello,
why I can’t trade micros?
I use Sierra Charts with rithmic-data.
I’ve choose the symbol from the list in Sierra.
The chart displays the symbol.
It must be correctly.

The name in the list ist MESU19-CME
Sierra transfers MES-201909 and then rithmic send the error-massage

What means this? " Rejeded at RMS Product code not permissoned (MES)"

Dosn't send sierra the right product-code?

BR
[2019-08-01 23:53:17]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker about this error message. They will take care of that for you. Give them the same message.

Also, what do you mean by this:
Sierra transfers MES-201909

This is not making sense to us. Where are you seeing that particular symbol?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-01 23:55:51
[2019-08-02 01:04:14]
User479983 - Posts: 3
in attached pdf you can see
attachment01-08-_2019_20-34-50.pdf - Attached On 2019-08-02 01:03:14 UTC - Size: 3.81 KB - 272 views
[2019-08-06 00:54:28]
Sierra Chart Engineering - Posts: 104368
That message box is from some other program. Not Sierra Chart. So whatever symbol format that other program is using is fine.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account