Support Board
Date/Time: Sat, 01 Feb 2025 18:45:28 +0000
Account funded, but still error message
View Count: 496
| [2019-08-01 17:22:51] |
| User837393 - Posts: 132 |
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Why am I getting a message at the start of sierra chart saying that the Sierra Chart Data Feed has been canceled due to insufficient balance, while I funded it back this morning and made the required changes to the Denali Data Feed. Also, the message still reflects old balance number! Is there a 24 hrs turn arround time for changes to take place ? Best regards. |
| [2019-08-01 18:59:44] |
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This is because you added the account credit too late. The changes are immediate. The message you are seeing is an old irrelevant message at this time. We have cleared the message for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-01 19:00:41
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