Support Board
Date/Time: Sat, 01 Feb 2025 19:00:55 +0000
AMP Futures and Sierra Chart
View Count: 870
| [2019-08-01 12:50:02] |
| User135370 - Posts: 162 |
|
Hi, I havce receieved a message through Sierra platform asking me to Add Usage Credit however I have acess through AMP as far as I'm aware. Why am I receiveing this message? I am unable to log on and AMP have told me to contact Sierra direct, can you please assist |
| [2019-08-01 13:51:54] |
| |
|
Disregard that. Your account is fine. That looks like it was an older message that is no longer relevant.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-01 13:55:36] |
| |
|
We see what the problem is now. You need to login to Sierra Chart using this username: AC117539 and the corresponding password. Refer to: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: