Support Board
Date/Time: Sat, 01 Feb 2025 15:54:45 +0000
Sierra Data Feed vs Interactive Brokers Trade Execution - Still Not Working
View Count: 729
| [2019-07-25 19:29:34] |
| Geni Rose Hendin - Posts: 4 |
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Hello. I originally asked the following: "...Hello. I have Sierra Data Service Package 5 and the package that includes CME, CBOT, NYMEX and, COMEX. I need to have my data feed come from Sierra, but I need to be able to execute trades from your platform, with the trades handled by Interactive Brokers, my broker. Before I left Ninja Trader for Sierra, I was told this was possible. I thought I followed the directions, but my data feed is definitely coming from Interactive Brokers, not Sierra, and their data is not good enough for the charts I need. I would appreciate any help you could give me to solve this problem. Thank you so much..." I received this reply: "...Follow the instructions here for this: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices (Integration with Trading Services)..." I followed the instructions precisely. Here's where I am. If I put Interactive Broker in the Data Services window. I get an IB data feed. I have to use IB symbols, and the data will not support tick & Renko charts. If I put "All Sierra data services in the window, and get the Sierra data, but then IB is gone - cannot execute trades from Sierra platform. Please let me know what else I need to do. Biggest thanks! |
 Data & Trade Service Settings.JPG / V - Attached On 2019-07-25 19:28:07 UTC - Size: 106.18 KB - 292 views Showing IB Symbols.JPG / V - Attached On 2019-07-25 19:28:18 UTC - Size: 52.06 KB - 306 views Attachment Deleted. |
| [2019-07-25 20:23:13] |
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and the data will not support tick & Renko charts. We need to understand exactly what this means.First we want you to increase both of these settings to 186 instead of 10: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxHistoricalIntradayDaysToDownload And then re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. When you post an image of a chart only use this method here: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-25 20:23:35
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