Support Board
Date/Time: Mon, 03 Mar 2025 20:43:13 +0000
Single chart of three stops updating
View Count: 946
| [2019-07-25 15:05:00] |
| HinckleyBob - Posts: 45 |
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3 charts were updating, then the volume chart stopped updating. The other 2 continued to update. Countdown indicator stopped a 0 remaining trades in the current bar, a new bar did not form. The log does not show any indication of the chart stopping Reload and recalculate does not change the chart. Changing the chart setting to time (0-30-0) back to volume (987) DID restart the start update. I searched the documentation for something that relates to a single chart not updating, no luck. What do I do to change the configuration to assure the volume chart continues to update when the data feed is providing tic data updates? Thank you, Bob |
 One Chart stopped updating 2019-07-25.pdf - Attached On 2019-07-25 15:01:53 UTC - Size: 59.89 KB - 313 views |
| [2019-07-25 18:07:28] |
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The problem is the chart is not scrolled the end: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.8 - Not Scrolled to End of Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-26 07:49:56] |
| User90125 - Posts: 715 |
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Is there anyway to FORCE a chart to automatically scroll to the end of the chart when first selected from a QuoteBoard, for example?
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| [2019-07-26 15:32:02] |
| HinckleyBob - Posts: 45 |
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Indeed, the chart did not continue to scroll left as new bars were added. Charts are NOT sync'd (page=doc/WorkingWithCharts.html#ChartsUnexpectedlyScrollBack). There was nothing to stop the chart from moving to the left as the new bar was painting... it just stopped, does this repeatedly. I was preparing to enter a trade when the counter went to 0, a new bar did not appear. But the trade entered but was off the screen. So something is causing the scroll to happen. User212764 asked the right question. Thank you. |
| [2019-07-26 17:54:42] |
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You had done something to cause the chart to scroll back. It does not happen on its own.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-27 17:01:34] |
| User90125 - Posts: 715 |
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Do you know if there is anyway to FORCE a chart to automatically scroll to the end of the chart when first selected from a QuoteBoard, for example?
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| [2019-07-29 17:45:58] |
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No there is not and we would not add this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-29 18:48:03] |
| User90125 - Posts: 715 |
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Thank you.
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