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Date/Time: Mon, 26 Aug 2019 10:10:57 +0000



Chart Distortion

Support Request:
[2019-07-23 13:59:28]
User343799 - Posts: 1
Hello,

We noticed chart distortion over the last month. Not sure what it is happening.

Happens only with the ES.

http://www.sierrachart.com/image.php?Image=1563890075995.png


Please advise.

Thanks,

David
imageChart-Settings.PNG / V - Attached On 2019-07-23 13:57:48 UTC - Size: 224.2 KB - 12 views
[2019-07-23 17:01:42]
Sierra Chart Engineering - Posts: 75464
You need to remove all studies from that chart. And post the image again. We cannot make any sense out of it. Follow the instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage

Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this:
https://www.sierrachart.com/index.php?page=doc/TickbyTickDataConfiguration.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-07-23 17:01:57

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