Support Board
Date/Time: Sat, 01 Feb 2025 14:46:41 +0000
Problems connecting Realtime data
View Count: 583
| [2019-07-22 18:27:11] |
| User350051 - Posts: 16 |
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I subscribed to sierrachart realtime but it is delayed. Is there something I might have not done properly or a way to check. I have 2 other feeds and those match but the sierra is off
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| [2019-07-22 21:57:41] |
| John - SC Support - Posts: 37656 |
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You activated the Real-Time Connection, but you have not completed the necessary Agreements or selected the exchanges you want to receive Real-Time data for. Go to the following to sign the agreements: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=179770#Agreements And then right below that is the list of Exchanges with the option to Activate the ones you want. This is also found here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=179770#Exchanges Also, refer to the setup instructions for the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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