Login Page - Create Account

Support Board


Date/Time: Mon, 26 Aug 2019 09:30:37 +0000



Problems with Trade and Current Quote Symbol

Support Request:
[2019-07-22 18:11:48]
User343901 - Posts: 58
Hi support

I'm having some trouble setting up my charts to use the Trade and Current Quote Symbol option. I want to chart on the full CL contract and execute on QM. I have attached a screenshot which relates to the notes below.

Chart on left (chart #4)
Symbol: CLU19_FUT_NYMEX
Trade and Current Quote Symbol: QMU19_FUT_NYMEX
Use As Trade Only Symbol: Checked

Chart on right (chart #7)
Symbol: QMU19_FUT_NYMEX

One trade only of -3 contracts was executed on the left chart (#4)

Under the Trade Panel and the Trade Activity Log chart #7 shows the correct P/L of 19 ticks. Chart #4 shows the exact same order but the P/L as 50876 ticks which is obviously incorrect.

I have been through the documentation and what is described there with respect to "Use As Trade Only Symbol" and tick size is not what I am seeing on my charts. Can you please comment on wether this is working as intended?


In addition:

Chart #4 "Show Orders and Position" is checked but the position line is not shown on the chart. Is it possible to have the position and order lines shown?

When "Use As Trade Only Symbol" is NOT checked the last trade price box disappears from the price scale. Is this intended?

Note:
When the "Trade and Current Quote Symbol" option is not used both charts behave as expected.

Many thanks
imageSharedScreenshot.jpg / V - Attached On 2019-07-22 18:11:28 UTC - Size: 378.21 KB - 17 views
[2019-07-23 17:45:16]
Sierra Chart Engineering - Posts: 75464
This problem is because those two symbols use different Multiplier and Currency Value per Tick settings. So it is a problem to do what you are doing to begin with. It just is not going to work fully correctly.

Set the Currency Value Per Tick as required in the Chart Settings:
https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#CurrencyValuePerTick

This will resolve one of the issues.

There is not any further help we can provide at this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-07-23 17:46:10
[2019-07-24 08:23:16]
User343901 - Posts: 58
Can you please explain under what conditions this feature does work?

I don't understand the use case this is designed for if the tick and tick values need to match.

Thank you

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account