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Date/Time: Sat, 01 Feb 2025 15:55:00 +0000



Exchange traded spread data error

View Count: 1185

[2019-07-22 03:55:25]
User383709 - Posts: 4
Using SC Data All services, exchange traded (cme) spreads are showing last price for Friday sessions as 0.00. All previous Friday's show OHLC all as one price.
[2019-07-22 04:06:13]
Sierra Chart Engineering - Posts: 104368
Tell us exactly where you are seeing this. In a chart or a quote board or where? We need to know specifically where.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-07-22 04:15:09]
User383709 - Posts: 4
Charting lev19-lez19.fut_spread.cme Other CME livestock spreads are similarly impacted.

Seems to only affect the daily chart setting.
[2019-07-22 04:26:04]
Sierra Chart Engineering - Posts: 104368
Ok we see. This may correct itself shortly after the close of the trading on Monday. However, you will have to re-download the data at that time:
Edit Menu: Edit >> Download Data For All Historical Charts

We have been doing some work related to the building of the daily chart bar data from the CME multicast feeds. The way we are going to do it is going to be much more reliable and allow us to recover from any data outages. This issue will be definitively resolved when that is all done but that is not likely to be until about two weeks from now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-22 04:26:42

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