Support Board
Date/Time: Sat, 01 Feb 2025 15:50:45 +0000
"Error connecting to Data or Trade service."
View Count: 511
| [2019-07-21 15:55:01] |
| User923528 - Posts: 1 |
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Sierra is permitted through Kaspersky. The password I use to open SC is my SC password and ID -- separate from my TransAct account which I open with the TransAct icon. I have two installations of SC. I am opening this one from "C:\SierraChart2\" and getting a failure at (Step 1 of 3). Ameritrade is selected in Global Settings and is active. |
| [2019-07-21 21:23:20] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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