Support Board
Date/Time: Tue, 26 Nov 2024 11:55:11 +0000
Historical Data "skipping"??
View Count: 1361
| [2013-12-04 14:12:51] |
| Denise Fernandez - Posts: 2 |
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In the last two days when I open my charts, the overnight data is not downloading. It is starting at the time I opened the charts. Whereas previously it would state "historical download complete", it is now saying 'historical download skipped"? Why is that?. I currently have package 3 and historical data from what I understand has always been included in this package. Please advise. I did try to reload/refresh data,to no avail.
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| [2013-12-04 15:31:08] |
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Post the Message Log following the steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2013-12-04 18:04:34] |
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You need to update Sierra Chart to the current version. You are running a significantly older version. Please update by selecting Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-08 07:57:04] |
| User39960 - Posts: 1 |
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hello, please can you help me? what does it mean when i try to open chart of my downloaded stock prices from pc (AAPL 1994-2014 daily data) to sierra chart when it´s written "skipping historical data" I also enclose printscreen. Thank you a lot Date Time Of Last Edit: 2014-05-08 08:05:55
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 skipping historical data.png / V - Attached On 2014-05-08 08:05:39 UTC - Size: 44.02 KB - 375 views |
| [2014-05-08 08:19:13] |
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You are not using a valid symbol. Use the Sierra Chart Historical Data service: http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html And use the symbol: AAPL. Open a chart through File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-08 08:19:36
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