Support Board
Date/Time: Sat, 01 Feb 2025 15:50:08 +0000
LMAX Live Trading - DTC (Data) | Logon error received from serve
View Count: 571
| [2019-07-19 20:01:04] |
| Mack - Posts: 83 |
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I'm getting this error: "LMAX Live Trading - DTC (Data) | Logon error received from server: Client username not provided. | 2019-079 18:59:50.655" Sierrachart keeps trying to connect, but gets disconnected all the time. The connection cannot be sustained. Full log: ========== LMAX Live Trading - DTC (Data) | Starting socket receive thread. | 2019-07-19 18:20:17.260 LMAX Live Trading - DTC (Data) | Sending encoding request to server: Binary VLS | 2019-07-19 18:20:17.260 LMAX Live Trading - DTC (Data) | Setting DTC encoding to Binary VLS | 2019-07-19 18:20:17.291 LMAX Live Trading - DTC (Data) | Sending logon request message. | 2019-07-19 18:20:17.291 LMAX Live Trading - DTC (Data) | Received logon response. | 2019-07-19 18:20:17.321 LMAX Live Trading - DTC (Data) | Server Name: SC Real-Time Server. | 2019-07-19 18:20:17.321 LMAX Live Trading - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2019-07-19 18:20:17.321 LMAX Live Trading - DTC (Data) | Logon error received from server: Client username not provided. | 2019-07-19 18:20:17.321 LMAX Live Trading - DTC (Data) | Disconnected from the server. | 2019-07-19 18:20:17.322 LMAX Live Trading - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2019-07-19 18:20:17.322 Date Time Of Last Edit: 2019-07-19 20:15:20
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| [2019-07-19 20:15:34] |
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This has already been corrected. Update to the current version following these instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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