Support Board
Date/Time: Sun, 24 Nov 2024 18:41:40 +0000
Time axis is all wrong :/
View Count: 1600
[2013-12-04 07:30:12] |
User77068 - Posts: 7 |
On my intraday chart that updates every minute, the axis has started to randomly show updates from 9:12am+ when the time is actually 14:29pm. The 9am times are interspersed with the 14pm times. I can't seem to find out why. Screenshot: http://i.imgur.com/xcH0zrJ.png |
[2013-12-04 07:58:07] |
Sierra Chart Engineering - Posts: 104368 |
There is faulty timestamp data from BTCE which is five hours earlier. Give us about 20 minutes to filter this out. The existing incorrect timestamps though, we will not be able to clean up until the end of the day today. It is a more involved procedure. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-12-04 08:48:17] |
Sierra Chart Engineering - Posts: 104368 |
The invalid timestamps are now being filtered out.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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