Support Board
Date/Time: Sat, 01 Feb 2025 15:47:44 +0000
No Real Time Data Coming through
View Count: 585
| [2019-07-19 19:18:44] |
| padddler - Posts: 10 |
|
I've been away from the trading desk for a while and let my service lapse. After setting it all back up I don't have Real time data coming through. Anyway, I have package 5, Denali Exchange Data Feed, Exchange Data feed (100 symbols) and the Activated Exchange: Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts. Any help would be greatly appreciated. Thank you very much. Wade |
| [2019-07-19 19:29:35] |
| |
|
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-19 20:22:18] |
| |
|
We can see that you have both the Sierra Chart Exchange Data Feed, and the Denali Exchange Data Feed active for renewal. To avoid double charging you we have deactivated the renewal for both, at the start of the month you will need to reactivate the feed here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed And the Exchanges here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Note that we have also refunded one of the feed back to your account. Sierra Chart Support Date Time Of Last Edit: 2019-07-19 20:22:37
|
To post a message in this thread, you need to log in with your Sierra Chart account: