Support Board
Date/Time: Sun, 24 Nov 2024 18:25:38 +0000
Tick Chart Differs from Friends
View Count: 1272
[2013-12-04 05:01:40] |
HeavyMike - Posts: 25 |
Using the exact same Chartbook, we have bars show at 1000 ticks, but the times are different. They start off the same for the day and then they start to differ. I've tried to delete the scid file and delete/download. Any suggestions?
|
[2013-12-04 05:12:46] |
Sierra Chart Engineering - Posts: 104368 |
If you are trading futures, then the best solution to this is to use our new futures data feed: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php This will require a direct paid account with us if you do not already have one: https://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-04 05:13:07
|
[2013-12-04 05:21:10] |
HeavyMike - Posts: 25 |
I'm on ESZ3, and my chartbook is off by 8 seconds compared to my friend. Do you know why this occurs? It starts off ok at 00:00:00, but then starts to be off by a few seconds and now it's off by 8.
|
[2013-12-04 05:22:17] |
Sierra Chart Engineering - Posts: 104368 |
These are the relevant help topics: http://www.sierrachart.com/index.php?l=helpdetails47.html http://www.sierrachart.com/index.php?l=helpdetails43.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: