Support Board
Date/Time: Sat, 01 Feb 2025 12:48:20 +0000
Interactive Brokers data
View Count: 530
| [2019-07-18 17:33:55] |
| George Slezak - Posts: 37 |
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I have a futures trading account at IB with real time quotes, I am trying to integrate data service. At SC I paid the $3.50 for futures data I am logged into IB. When I do the global settings etc in and out I do not get real time data at SC. Besides being loggesd into IB, is there something else I need to do on the IB side? |
| [2019-07-18 18:20:57] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Make sure you are connecting Sierra Chart your Live interactive brokers account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-18 18:21:31
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