Support Board
Date/Time: Sat, 01 Feb 2025 12:41:36 +0000
using sierra charts
View Count: 688
| [2019-07-17 16:16:19] |
| MichaelG - Posts: 34 |
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I currently have an account at ninja brokerage and I saw a charge go through my account for third party fix....they explained that it was cqg and that was coming from sierra charts...is this correct?....also they are charging me $7 a month for cme live data, can you please confirm if I am also being charged by sierra charts?
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| [2019-07-17 16:34:01] |
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Well you certainly do pay for Sierra Chart through your Sierra Chart account. You can see the transactions here: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog Those other charges are from CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-17 16:34:20
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| [2019-07-17 17:13:17] |
| MichaelG - Posts: 34 |
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Thank you. The question I have does the $36 payment to sierra charts include any exchange data fees and or third party fix fees or is that just the fee for sierra charts. I just want to make sure I am not being charged by my brokerage firm if I am paying data fees and or fix fees in my payment to Sierra Charts.
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| [2019-07-17 19:51:09] |
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No. Just for Sierra Chart and historical data. The charges you are being billed from your brokerage are appropriate based on what CQG and CME bills. But you probably could avoid paying the FIX connection fee of $10. That is not needed. You can use the CQG Web API connection instead: CQG Trading Platform Service: Setup Instructions We also talk about all of this here: Using Sierra Chart with Ninja Trader Brokerage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-17 19:51:56
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| [2019-07-17 23:05:28] |
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From User: Ok but am I also paying for any exchange fees or third party fix included in the $36 payment to sierra charts? Sierra Chart Support |
| [2019-07-18 00:03:18] |
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No.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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