Support Board
Date/Time: Sat, 01 Feb 2025 22:07:13 +0000
Data via Sierra Charts
View Count: 953
| [2019-07-14 19:32:40] |
| User166951 - Posts: 24 |
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My Sierra Chart is linked to Interactive Brokers for trading. I have read in your documentation that using data purchased via Sierra Charts is a more reliable data feed. Is that correct? I am a professional trader and only trade the NQ and ES. What do you mean by "trading account" in this sentence from your data pricing documentation..."CME E-mini, For professionals and users without a trading account". Is this the data package I should subscribe to? Once subscribed I will discontinue using and paying for data via Interactive Brokers. Thanks, Bruce |
| [2019-07-15 00:38:40] |
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The data is complete and reliable as compared to Interactive Brokers data. If you are considered a professional by the CME, then this is the particular Exchange option you will need: "CME E-mini, For professionals and users without a trading account". Otherwise, you just pay for the equivalent CME exchange for 3.25/USD per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-15 00:39:13
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| [2019-07-16 19:55:49] |
| User166951 - Posts: 24 |
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To clarify... I trade the futures NQ and ES only. Would my cost be as follows... $42 per month for CME E-mini for Professionals $15 per month for one connection (which I assume is one computer) Total $57 per month? Thanks, Bruce Date Time Of Last Edit: 2019-07-16 21:11:08
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| [2019-07-16 21:09:18] |
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The real-time connection is going to be 25USD a month. Not 15. And the exchange fee you quoted is the correct one. And if you just require CME data you should use this new feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-16 21:11:28
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| [2019-08-02 16:29:01] |
| User166951 - Posts: 24 |
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I am a professional. I added the Denali Exchange as you suggested. The system is requiring me to sign a Non-Professional agreement. What should I do? In addition, how do I also subscribe to the CME E-mini for Professionals? Thanks |
| [2019-08-02 18:35:22] |
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That page should have a yes/no option. So you just choose No since you are a professional. You can activate the exchanges here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed But first you need to activate the data feed here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-02 18:35:50
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| [2019-08-06 13:34:20] |
| User166951 - Posts: 24 |
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I have just switched to Sierra Charts live data.It looks like the data updates every 5-6 seconds.Is this what you consider live or is there a setting I need to adjust? Thanks, Bruce |
| [2019-08-06 17:49:24] |
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You are still using Interactive Brokers data at this time. With the Denali Exchange Data Feed you need to update to the current version. Follow the instructions: Software Download: Fast Update The current version is 1967. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-06 17:50:05
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