Support Board
Date/Time: Sat, 01 Feb 2025 12:39:26 +0000
Unable to place orders on SIM says
View Count: 604
| [2019-07-12 15:10:20] |
| User585019 - Posts: 27 |
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Hello, I was placing orders on SIM fine earlier. Then, mid-session, for some reason I can't figure out, I keep getting the message that the Trading is Locked. None of my charts have this on. I've closed down and restarted my chartbook and platform. Please advise Trade Activity Log: File read result: 327 records inserted. 21 fill records inserted. 0 records filtered. | 2019-07-12 10:50:17 Trade Activity Log: File date-time limits: Sim records date-time limit is 2019-06-27 00:00:00. Non-sim records date-time limit is 2019-04-10 00:00:00. Non-sim fill record date-time limit is 2018-07-12 00:00:00. | 2019-07-12 10:50:17 Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6282. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:56:54 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6283. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:56:54 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6285. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:01 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6286. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:01 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6288. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:02 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6289. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:02 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6291. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:08 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6292. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:08 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6294. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:09 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6295. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:09 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6297. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:20 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6298. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:20 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6300. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:25 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6301. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:25 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6303. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:26 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6304. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:57:26 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6306. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:13 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6307. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:13 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6309. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:14 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6310. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:14 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6312. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:14 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6313. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:14 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6315. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:15 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6316. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:15 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6318. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:15 * Order Error - 'Trade >> Trading Locked' is enabled. Internal Order ID: 6319. Service Order ID: (none). Symbol: QCL#C | 2019-07-12 10:58:15 * Profit/Loss management - Trading is unlocked for Trade Account | Symbol: (unset) | TradeAccount: Sim1 | 2019-07-12 10:59:40 * |
| [2019-07-12 18:14:52] |
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It looks like the Global Profit/Loss Management has locked trading. You can unlock it as explained here: Global Profit/Loss Management: Lock Trading (Global Settings >> Global Profit/Loss Management) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-12 18:14:57
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