Support Board
Date/Time: Sat, 01 Feb 2025 09:52:49 +0000
no RT data on SC order routing
View Count: 927
| [2019-07-11 12:03:11] |
| AKR - Posts: 523 |
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activated today the SC order routing. everything seems to work finde, just I dont get real time data. I did activate the denali feed, also I activated CME exchange fees. wrote same stuff in the ticket you opened for the order routing... |
| [2019-07-11 13:23:14] |
| AKR - Posts: 523 |
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figured out I need to download the pre release. problem solved seems. |
| [2019-07-11 13:32:16] |
| AKR - Posts: 523 |
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well no. yes I see now the price moving in DOM and also the depth of market, but the bars are not updating. for quite a while I see now "waiting to download historical data", but its only a few bars missing .... |
| [2019-07-11 13:42:08] |
| AKR - Posts: 523 |
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anyone out there to solve that issue?
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| [2019-07-11 13:54:03] |
| AKR - Posts: 523 |
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followed your insturction on that thread: Notice: New Service Packages Bundling CME data cleared log. disconnected connected. now seems to work. thx anyway. |
| [2019-07-11 15:53:29] |
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Ok good. Not sure why there would been a delay for downloading data. Maybe there was a lot of data to download in the existing charts. This would be the case if you changed the symbol of the existing charts to match the new Trading service you are using. Let us know if you have any other issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-11 15:54:51
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