Support Board
Date/Time: Sat, 01 Feb 2025 09:51:56 +0000
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View Count: 1219
| [2019-07-10 12:55:41] |
| Gustavo - Posts: 74 |
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I have not been able to see commission included in the "Statistics" tab of the Trade Activity Log. I believe I followed the instruction correctly by setting the commission (in dollars) under Global Settings>Symbol Setting and setting the Round Turn Commission for the instrument I am trading. Any suggestions as to why it will not register in the Trade Activity log? Thanks, |
| [2019-07-10 23:09:51] |
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Have you also enabled the option "Use Commission" on the Trade Activity Log? Refer to the following: Trade Activity Log: Use Commission Also update to the current version of Sierra Chart: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-10 23:10:19
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| [2019-07-11 13:26:21] |
| Gustavo - Posts: 74 |
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I have also checked the Use Commission box in the Trade Activity Log, and still is not showing Commission in the Statistics Tab. I do not if it matters, but I'm doing this in a Sim account. I would not think it matters, but I thought I would mention that. Any other suggestions? |
| [2019-07-11 20:28:45] |
| Gustavo - Posts: 74 |
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A quick follow up to this issue... feedback will be appreciated.
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| [2019-07-11 21:10:02] |
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Tell us the symbol in the Trade Activity Log and the exact symbol or symbol pattern you set the commission on.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-07-11 21:30:05] |
| Gustavo - Posts: 74 |
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I'm attaching a screenshot of the Symbol Settings... as you can see, I set a commission rate for F.US.EP. Note I left the Global Round Turn commission unchecked as I felt it should not affect the calculation. Also, attached you will a screenshot of the Trade activity log showing the corresponding F.US.EP symbol. Hope this sheds some light into the issue. Thanks. |
 2019-07-11 16_14_59-Window.png / V - Attached On 2019-07-11 21:28:24 UTC - Size: 43.26 KB - 328 views 2019-07-11 16_23_34-Window.png / V - Attached On 2019-07-11 21:29:42 UTC - Size: 17.44 KB - 308 views |
| [2019-07-11 22:25:50] |
| John - SC Support - Posts: 37656 |
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You need to enable the option for Use Custom Symbol Settings Values in the upper left corner of the Global Symbol Settings window. Otherwise, it is not using any of the custom values that you have entered, including the Round Turn Commission. Refer to the documentation on that setting here: Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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