Support Board
Date/Time: Wed, 05 Mar 2025 22:37:36 +0000
live data feed
View Count: 569
| [2019-07-08 17:06:49] |
| TraderGilbert - Posts: 1 |
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I am unable to get live data for the Top Step Trader account. I believe I have done all of the necessary steps, but I must be missing something. What does it look like on your end?
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| [2019-07-08 17:31:14] |
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We see you are using Rithmic. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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